FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for store credit.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 1 business day. However, please note that inquiries sent on Fridays or Holidays will take an extra business day.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the The continental United States (CONUS) 48 contiguous states and Washington, D.C. This excludes Alaska, Hawaii, Puerto Rico, and other U.S. territories.
To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. Unless there's an obvious defect. You pay the shipping for returns/exchanges and you will get store credit.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds & Exchanges are processed within 1-3 days from when we receive the item(s) for store credit.